Warranty Replacement Policy
All electrical products sold through techbreezeshop.com are covered by a 2-year warranty from the date of delivery.
If the customer has purchased the optional 1-year warranty extension, the coverage is extended to a total of 3 years.
If an electrical component of the product is found to be defective within the warranty period, we will provide a replacement free of charge.
The warranty does not apply to:
Physical damage to the product
Normal wear and tear from regular use
Defects resulting from improper, incorrect, or negligent use
To file a claim under warranty, please email us at: info@techbreezeshop.com
You will receive an automated reply. Please respond to that message with a video clearly showing the issue, such as the device failing to turn on, charge, or function as expected.
If you are unable to demonstrate the issue via video, we may ask you to return the product for inspection by our warehouse team.
Please note: Return shipping costs are the responsibility of the sender. Cash-on-delivery (COD) returns will not be accepted.
Only claims that meet the above requirements will be reviewed and processed.
For more details, please refer to our General Terms and Conditions and Cookie Policy available at the bottom of this page.