Right of Withdrawal

In accordance with the applicable provisions of the Consumer Code (Legislative Decree No. 206/2005) and the EU Consumer Rights Directive, consumers are entitled to withdraw from a purchase contract within 14 days from the date they receive the goods, without needing to provide any reason.

1. Right to Withdraw

You have the right to cancel your purchase within 14 days from the day you, or a third party designated by you (other than the carrier), takes physical possession of the goods.

To exercise this right, you must inform us of your decision to withdraw from the contract by means of a clear written statement (e.g., via letter, email, or fax). You may use the withdrawal form provided below, though it is not required.

2. Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To:
CEI Costruzioni Elettromagnetiche Industriali Srl
Corso Primo Levi 7,
10098 Rivoli (TO)
Italy
Email: info@techbreezeshop.com

I hereby notify you of my withdrawal from the contract for the purchase of the following goods:

  • Ordered on (date): _____________________

  • Received on (date): _____________________

  • Name of consumer: _____________________

  • Address of consumer: _____________________

  • Signature of consumer (only if this form is submitted on paper): _____________________

  • Date: _____________________

3. Effects of Withdrawal

Upon withdrawal, we will refund all payments received from you, including standard delivery costs (excluding any extra costs for choosing a delivery method other than our standard one), without undue delay and no later than 14 days from the date we are notified of your decision.

Refunds will be issued using the same method of payment used for the original transaction, unless otherwise agreed. You will not incur any fees for the refund.

4. Returning the Goods

You must return the goods without undue delay and in any case within 14 days from the date you notify us of your withdrawal. The deadline is met if the goods are sent back before the 14-day period expires.

Items should be returned in the same condition in which they were received, including original packaging. Unless the goods were faulty or incorrectly delivered, return shipping costs are your responsibility.

5. Exclusions from the Right of Withdrawal

The right of withdrawal does not apply to:

  • Custom-made or clearly personalized goods

  • Sealed items that cannot be returned for health or hygiene reasons once unsealed

  • Perishable goods or items with a short shelf life

  • Audio/video recordings or software unsealed after delivery

  • Newspapers, magazines, or periodicals

6. Condition of Returned Goods

Returned items must be unused, undamaged, and in their original packaging with all labels and seals intact. We reserve the right to reduce the amount refunded if the goods are returned in a condition that diminishes their value due to use or damage.

Please package all items carefully to prevent damage during return shipping.

7. Contact Information

If you have any questions regarding returns, refunds, or the right of withdrawal, please contact us at:

CEI Costruzioni Elettromagnetiche Industriali Srl
Corso Primo Levi 7
10098 Rivoli (TO)
Italy
Email: info@techbreezeshop.com

8. Consumer Responsibility

Please note that you are liable for any decrease in the value of the goods resulting from handling that goes beyond what is necessary to inspect their nature, characteristics, and functioning.